Responsible Gaming — Know the limits of fun
At beg99, we believe gaming should be a healthy form of entertainment. To keep you protected, we offer strong safeguards including deposit limits, time-outs, and self-exclusion.
Online gaming is a popular form of entertainment — but it is only enjoyable when played within limits. beg99 always wants our players to see gaming as a fun experience, not a source of financial stress or anxiety. That is why we have made responsible gaming an integral part of our platform.
Gaming is an optional pastime — it should never be seen as a source of income or a way to recover losses. At beg99, we place special importance on raising awareness among all players and are ready to support anyone who needs it.
If you feel that gaming is having a negative impact on your daily life, use the protection tools described below or contact our support team directly. Our Bengali and English support is with you 24/7.
The pillars of our protection policy
beg99 has built these measures with every player's mental and financial wellbeing in mind.
Age Verification
The minimum age to open an account at beg99 is 21. We follow the necessary verification process for every new account to ensure that minors cannot participate on the platform in any way.
Deposit Limits
To keep your budget in check, you can set a daily, weekly, or monthly deposit limit. Once a limit is set, you will not be able to deposit beyond that amount, helping ensure your financial safety.
Session Time-Out
Use the time-out feature to manage long gaming sessions. You can pause your account temporarily for anywhere from 24 hours to 6 weeks, during which logging in or placing bets will not be possible.
Self-Exclusion
If you feel gaming is becoming a problem, activate self-exclusion. Once enabled, your account will be closed for a set period — or permanently — and you will no longer receive any promotional messages.
Gaming History Review
Log in to your account to view your betting history and your record of wins and losses. Reviewing this information mindfully is an effective way to understand your own gaming habits.
24/7 Support
If you have any concerns or need help, beg99's support team is ready to respond in Bengali and English 24 hours a day, 7 days a week — via live chat or email.
Signs of problematic gaming
Staying aware of your own habits is important. If you notice the following signs in your life, it is time to seek help.
- You keep returning to the game hoping to win back lost money, and you are betting more and more.
- You feel restless, irritable, or anxious when you try to stop gaming.
- You are spending more time gaming while neglecting your family, friends, or work responsibilities.
- You are taking on debt or spending savings to fund gaming.
- You are hiding how much you game from family or loved ones, or lying about it.
- You are using gaming as a way to escape stress, loneliness, or depression.
- You are going beyond the limits you set for yourself and cannot stop.
Four tools for protection
beg99 gives you the power to control your gaming on your own terms.
Loss Limit
Set a maximum amount you can lose in a day or a week. Once you reach that limit, the system will automatically stop you from placing further bets.
Cooling-Off Period
Activate a cooling-off period to take a temporary break. During this time, access to your account will be blocked and promotional emails will also stop.
Reality Check
You will receive a reminder at set intervals showing how long you have been playing and what your current balance is.
Permanent Account Closure
If you want your account closed for good, contact our support team — we will do it without asking any questions.
Ask yourself
The first step in responsible gaming is being honest with yourself. Think through the questions below:
If you answered "yes" to one or more of the questions above, contact our support team without delay or activate self-exclusion.
Best habits for healthy gaming
Follow these habits for a safe and enjoyable long-term experience at beg99.
Protecting minors
The minimum age to participate at beg99 is 21 years. We are committed to keeping minors away from gaming.
Advice for parents
Enable parental controls on your device and keep your account login details secure. Educate children about online gaming.
Our verification process
Accounts of suspected underage users are suspended immediately and all transactions are reviewed.
Need help? We are here
beg99's support team is with you for any gaming-related issue — 24 hours a day, 7 days a week. Chat with us directly via live chat or send us an email.
[email protected]Live chat support
Use live chat for any help with deposit limits or account breaks via bKash, Nagad, and Rocket.
Frequently Asked Questions
Answers to questions players frequently ask about responsible gaming.
Enjoy safe and fun gaming
Play responsibly and enjoy the best games and experiences beg99 has to offer.